Last updated: 5/10/2025

Thank you for shopping with 24Outfits.
Below are the details about how we handle production and shipping.

1. Order Processing

All products are made to order.

Production typically takes 2–7 business days after your order is placed.

You’ll receive an email with tracking information once your order ships.

2. Shipping Time

Estimated delivery times:

United States: 5–12 business days

Canada: 7–15 business days

Europe: 7–14 business days

Australia: 8–16 business days

India and Asia: 10–20 business days

Delivery times may vary during holidays or due to customs delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on location and product weight.
Free shipping promotions (if available) will be applied automatically.

4. Tracking

Once shipped, you will receive a tracking number via email.
Tracking information may take up to 48 hours to update after dispatch.

5. Customs and Import Fees

International orders may be subject to import duties or taxes.
These fees are the responsibility of the customer.
We are not responsible for delays due to customs clearance.

6. Wrong Address / Failed Delivery

If an incorrect address is provided, or a package is unclaimed and returned to sender, you will be responsible for reshipping costs.

7. Lost Packages

If a package is lost in transit, please contact us within 30 days of the expected delivery date.
We will investigate and offer a replacement or refund if confirmed lost.

8. Contact

If you have shipping questions, contact us at:
📧 hello@24outfits.com